Responsibilities:
• Build scalable, secure, and resilient systems that drive business success.
• Design and deliver cutting-edge, end-to-end solutions for a transformative greenfield platform.
• Provide remote and onsite support for hardware, software, networking and security issues.
• Configure and install Yealink VOIP (t54W, VP59, T46S.T48S), Grand stream (GXV3380) and Cisco phone systems.
• Setting up and managing call queues, IVR, monitoring, reports, DIDs and Ring Groups.
• Provision and Configure phones to work through platforms such as CallSwitch SIP servers.
• Monitor and handle queries across ADSL/FTTC/FTTP, manage and dedicate firewalls and wireless.
• Manage Microsoft Dynamics CRM and RMM, including customization, configuration and administration.
• Work with Ticketing Tools like Zendesk, TalkTalk, Netlynk and WLR3 to provide service to customers.
• Perform CAT 5E cable runs, install RJ45 UDP Modules and cable trunking.
• Networking protocols: HTTPS, TCP/IP, SMTP, VLANs, DNS, DHCP and FTP.
• Manage and troubleshoot services such as Outlook, Teams, SharePoint, OneDrive, Exchange, Intune Office 365 applications and windows servers 2016/2019/2022.
Requirements:
• Outstanding problem-solving & troubleshooting skills.
• Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune.
• Deployment & advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams.
• Management & troubleshooting of Windows Server 2016-2022, including Remote Desktop Services, Active Directory, AD Sync & Group Policy.
• Virtualization technologies such as Hyper-V.
• Technical knowledge of LAN/WAN, Routing, Switching, WatchGuard firewalls, VLANs and VPNs.
• Understanding of security concepts, Cyber essentials framework, compliance and governance.
• Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations.
• Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services.
• Experience with PSA (Autotask preferred) & working to SLA’s.
Salary: Annual: Competitive.
Responsibilities:
• Collaborate with business stakeholders to understand and document the business requirements and processes.
• Conduct thorough analysis of existing systems and processes to identify areas for improvement and optimization.
• Translate business requirements into clear and concise technical specifications for the development team.
• Assist in the design and implementation of technical solutions to meet business needs.
• Perform gap analysis to identify discrepancies between the current state and desired future state. • Ensure timely delivery of projects by actively monitoring progress and addressing issues or roadblocks.
• Act as a liaison between the business and technical teams, coordinating efforts and facilitating effective communication.
Requirements:
• Bachelor’s degree in computer science, Information Systems, or a related field. • Proven experience working as a Technical Business Analyst in the Information Technology and Services industry.
• Strong analytical skills and the ability to effectively gather, analyze, and interpret complex data.
• Knowledge of software development lifecycle and agile methodologies.
• Knowledge in programming languages such as Java, C#, Python, .Net
• Understanding of database concepts and proficiency in SQL queries.
• Excellent written and verbal communication skills to effectively communicate with stakeholders at all levels.
• Ability to work independently and in a team, and to manage multiple priorities and deadlines.
• Solid problem-solving and decision-making abilities.
Salary: Annual: Competitive.
Responsibilities:
• Design, develop, and deploy software solutions that align with business objectives and client requirements.
• Collaborate with product managers, designers, and other stakeholders to define project scope, timelines, and deliverables.
• Write clean, maintainable, and efficient code using industry best practices and coding standards.
• Conduct thorough testing and debugging of software applications to ensure they meet quality standards and are free from errors.
• Collaborate with team members to continuously improve product performance, enhance user experience, and implement new features.
• Participate in code reviews to provide constructive feedback and identify areas of improvement.
• Stay up to date with the latest software development trends and technologies to continuously enhance your skills and knowledge.
Requirements:
• Bachelor’s degree in computer science, Software Engineering.
• Experience of .NET Core / ASP.NET MVC, C# and MS SQL Server, React, Web API, Microservices, JavaScript, Java, HTML & CSS, Azure, AWS, DevOps.
• Hands on Agile practices and coding standards.
• Experience with git-based source control.
• Experience with IIS / Windows Server/ DNS / SSL.
• Familiarity with cloud computing platforms and virtualization technologies.
• Excellent problem-solving skills and the ability to think critically. Sura technologies Limited ltd have all the resources and HR system in place to maintain the requirements of sponsorship responsibility as an employer.
Salary: Annual: Competitive.
Responsibilities
• Develop and execute automated test scripts using industry-standard hybrid frameworks and bespoke tools.
• Collaborate with cross-functional teams to understand product specifications and develop comprehensive test plans and test scripts.
• Identify and document test scenarios and test cases based on product requirements.
• Execute manual & automate test cases and report defects using bug tracking tools.
• Perform root cause analysis of defects, troubleshoot issues, and work with developers to implement effective solutions.
• Conduct Unit test, System Integration, regression, Load Performance, Security and UAT testing.
• Participate in code reviews to provide input on testability and test coverage.
Requirements
• Bachelor’s degree in computer science, Engineering.
• Proven experience in software development and test automation.
• Strong programming skills in languages such as Java, C#, or Python.
• Proficiency in using automation tools such as Selenium, Appium, or Junit.
• Experience with CI/CD tools such as Jenkins, Azure DevOps or Bamboo.
• Ability to write clear, concise, and comprehensive test plans and test cases.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
Salary: Annual: Competitive.